I just found it. Current AI acts like my 14-year-old ASD boy.
He would never say what he wants to do. I have to ask him what he wants, and then he says yes or no. If the answer is no, I repeat the process until I get a “Yes.” He is smarter than I. He is stronger than I. He is good at mimicking images, video, or music. He knows everything and talks with confidence as an authority or expert. Most of the time, he is correct, but he misses one in a while. He still insists he is correct. No apologies.
He does not keep his promise. He says he is going to do this and that, but most of the time he forgets. So I get frustrated. Unlike his intelligence, his room is very messy. I suppose the current learning model of AI is very similar. AI always comes up with some answer with confidence, but we are not sure that it’s correct. Maybe he is correct 80%, and 20% is BS. I want him to continue to learn and become successful in the future, but he does not listen to me.
He always asks me when I ask him to do something. “Why do I have to do that? Please explain. If your explanation is not logical, I won’t be convinced. Thus, I won’t do anything for you”.
I am surprised that a respected organization like Transport for NSW gives full responsibility for its customer service to AI like him. Before laying off humans and replacing them with AI, the customer service by Transport for NSW was exceptional. I truly respected their customer service staff and appreciated their service. Sadly, they have all been laid off or relocated. Now, I look down at their customer service run by AI, which acts like my rebellious teenage boy.
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